Frequently Asked Questions


Breast Pumps

  1. How do I get a breast pump through my insurance?
    Breast pumps are a covered benefit with most medical insurance plans. Aeroflow is a preferred provider with many commercial and medicaid plans. To find out if we partner with your insurance plan, complete our Qualify Through Insurance Form using your primary medical insurance. One of our Specialists will work directly with you and your insurance to determine your benefits.

  2. Can I get more than one breast pump?
    Most insurances will cover one breast pump per pregnancy. Oftentimes this refers to any kind of breast pump (manual, single electric, double electric, and hospital grade).

  3. Can I qualify for a hospital grade breast pump?
    Hospital grade breast pumps are multi-user pumps used in a hospital setting that are not necessary for every mom. Please visit our hospital grade reference page for more information.

  4. Does my insurance cover additional supplies?
    Some insurance plans cover additional supplies after your baby is born. Your Specialist will check your insurance coverage to see if you are eligible. For more information on this program please visit our helpful blog post.

  5. What is a breast pump insurance upgrade?
    Insurance covers what is medically necessary to express breast milk toward a standard electric breast pump. A breast pump upgrade includes convenience features or items that are not covered by insurance and require the additional payment.

  6. Can I use my HSA/FSA funds to purchase an upgrade breast pump and breast pump accessories through Aeroflow?
    Our website does accept FSA/HSA cards as a form of payment. Learn more on our FSA and HSA page. Each FSA/HSA plan has different guidelines, so we always recommend checking with your plan for any specific questions.

  7. When can I get a breast pump?
    You can qualify for your breast pump through insurance at any time during your pregnancy and up to one year postpartum. However, some insurance policies may dictate when we are actually able to ship your breast pump.


  8. What do I do if I haven't received an email?
    Be sure to check your spam, junk or promotions folder for an email from Aeroflow Breastpumps. If you cannot find anything, please give us a call at 844-867-9890.


  9. What is the benefit of getting my breast pump through Aeroflow Breastpumps vs. a retailer?
    We work directly with you, your insurance, and your doctor to make obtaining a breast pump as seamless as possible! From contacting your insurance to determine your benefits, to contacting your OBGYN for a prescription (if necessary), to filing the claim for you. All of our breast pumps come with a manufacturer's warranty. When you choose Aeroflow, you choose exceptional service.

  10. What about a prescription? Can Aeroflow help?
    Aeroflow Breastpumps requires that you provide your doctor's information. If a prescription is needed by your insurance plan, your Specialist will reach out to your doctor directly for the paperwork.


  11. How do I check the status of my order?
    Each order you place will have a status indicator under “My Account”. You will be able to see each stage that has been completed as well as what is still required prior to shipment. If you have further questions, please contact your Specialist directly.

  12. How long will it take to receive my breast pump after I qualify?
    Once you’ve submitted your application, a Specialist will contact you to share more about your options and any guidelines from your insurance plan regarding when the breast pump can be shipped. As soon as the breast pump ships, you will receive an email with tracking information. 


  13. What do I do if my address changes after I place my order?
    Please email your Specialist or give us a call at 844-867-9890 so that we can update your address for shipment.


  14. Can I return my breast pump?
    Per our returns policy, Aeroflow Breastpumps does not accept returns on breast pumps. If you have additional questions about our returns policy, please see the following link to read more on our returns page.

  15. My breast pump is not working properly. What do I do?
    All breast pumps come with a manufacturer’s warranty. If you are experiencing issues with your breast pump, please visit our warranty page for manufacturer contact information.


  16. What is Aeroflow Breastpumps' experience in the healthcare industry?
    Our parent company, Aeroflow Healthcare, has been serving patients, building relationships with health insurance companies and providing medical supplies for over nineteen years. Aeroflow Breastpumps was founded in 2013 and since then, we have helped hundreds of thousands of women to receive their breast pump through insurance. We have an A+ rating with the Better Business Bureau and are ACHC accredited.
  1. How do I get a breast pump through my insurance?
    Breast pumps are a covered benefit with most medical insurance plans. Aeroflow is a preferred provider with many commercial and medicaid plans. To find out if we partner with your insurance plan, complete our qualifying form using your primary medical insurance. One of our Breastpump Specialists will work directly with you and your insurance to determine your benefits.

  2. Can I get more than one breast pump?
    Most insurances will cover one breast pump per pregnancy. Oftentimes this refers to any kind of breast pump (manual, single electric, double electric, and hospital grade).

  3. Can I qualify for a hospital grade breast pump?
    Hospital grade breast pumps are multi-user pumps used in a hospital setting that are not necessary for every mom. Please visit our hospital grade reference page for more information.

  4. Does my insurance cover additional supplies?
    Some insurance plans cover additional supplies after your baby is born. Your Breastpump Specialist will check your insurance coverage to see if you are eligible. For more information on this program please visit our helpful blog post.

  5. What is a breast pump insurance upgrade?
    Insurance covers what is medically necessary to express breast milk toward a standard electric breast pump. A breast pump upgrade includes convenience features or items that are not covered by insurance and require the additional payment.

  6. Can I use my HSA/FSA funds to purchase an upgrade breast pump and breast pump accessories through Aeroflow?
    Our website does accept FSA/HSA cards as a form of payment. Learn more on our FSA and HSA page. Each FSA/HSA plan has different guidelines, so we always recommend checking with your plan for any specific questions.

  7. When can I get a breast pump?
    You can qualify for your breast pump through insurance at any time during your pregnancy and up to one year postpartum. However, some insurance policies may dictate when we are actually able to ship your breast pump.


  8. What do I do if I haven't received an email?
    Be sure to check your spam, junk or promotions folder for an email from Aeroflow Breastpumps. If you cannot find anything, please give us a call at 844-867-9890.


  9. What is the benefit of getting my breast pump through Aeroflow Breastpumps vs. a retailer?
    We work directly with you, your insurance, and your doctor to make obtaining a breast pump as seamless as possible! From contacting your insurance to determine your benefits, to contacting your OBGYN for a prescription (if necessary), to filing the claim for you. All of our breast pumps come with a manufacturer's warranty. When you choose Aeroflow, you choose exceptional service.

  10. What about a prescription? Can Aeroflow help?
    Aeroflow Breastpumps requires that you provide your doctor's information. If a prescription is needed by your insurance plan, your Breastpump Specialist will reach out to your doctor directly for the paperwork.


  11. How do I check the status of my order?
    Each order you place will have a status indicator under “My Account”. You will be able to see each stage that has been completed as well as what is still required prior to shipment. If you have further questions, please contact your specialist directly.

  12. How long will it take to receive my breast pump after I qualify?
    Once you’ve submitted your application, a Breastpump Specialist will contact you to share more about your options and any guidelines from your insurance plan regarding when the breast pump can be shipped. As soon as the breast pump ships, you will receive an email with tracking information. 


  13. What do I do if my address changes after I place my order?
    Please email your Breastpump Specialist or give us a call at 844-867-9890 so that we can update your address for shipment.


  14. Can I return my breast pump?
    Per our returns policy, Aeroflow Breastpumps does not accept returns on breast pumps. If you have additional questions about our returns policy, please see the following link to read more on our returns page.

  15. My breast pump is not working properly. What do I do?
    All breast pumps come with a manufacturer’s warranty. If you are experiencing issues with your breast pump, please visit our warranty page for manufacturer contact information.


  16. What is Aeroflow Breastpumps' experience in the healthcare industry?
    Our parent company, Aeroflow Healthcare, has been serving patients, building relationships with health insurance companies and providing medical supplies for over nineteen years. Aeroflow Breastpumps was founded in 2013 and since then, we have helped hundreds of thousands of women to receive their breast pump through insurance. We have an A+ rating with the Better Business Bureau and are ACHC accredited.

Maternity Compression

  1. What is materinity compression?
    Maternity compression garments are designed to provide expectant and new moms targeted support and relief from a variety of issues such as pregnancy discomfort, back pain, and swelling.


  2. What are the different types of maternity compression?
    Aeroflow Breastpumps offers three types of maternity compression garments:
    • Maternity Bands (sometimes called Belly Bands)
      • Relieves pressure on abdomen, hips, and pelvis. Use starting three months into your pregnancy.
    • Compression Socks
      • Can prevent swelling and promote blood circulation. Use starting at three months into your pregnancy.
    • Postpartum Recovery Garments
      • Stabilizes and supports loose and weak muscles. Available in both Natural Delivery and C-Section styles. Use after baby is born, up to four months postpartum.

  3. What are the benefits of Maternity Compression?
    The benefits of maternity compression vary depending on the garment, but include:
    • Maternity Bands
      • Designed to shift baby weight off the abdomen, hips and lower back to support the body's core.
      • Can help reduce sciatica.
      • Helps relieve the pressure that causes pregnancy-related pain or discomfort.
    • Compression Socks
      • Designed to expand with you during pregnancy.
      • Helps prevent swelling and discomfort in your legs and promote blood circulation.
      • Helps prevent and minimize the risk of varicose veins.
    • Postpartum Recovery Garments
      • Assists with postpartum recovery.
      • Relieves swelling and soreness.
      • Reduces c-section scar pain.
      • Improves mobility.

  4. Is maternity compression the same as shapewear?
    No, unlike traditional shapewear, maternity compression garments provided by Aeroflow Breastpumps are specifically designed by healthcare professionals to provide real health benefits to expectant and new moms.


  5. Can I get maternity compression through insurance?
    Yes, depending on your coverage, insurance providers will cover maternity compression. The best way to find out if you qualify is to fill out our Qualify Through Insurance Form.

  6. Do I need a prescription from my doctor?
    Yes, maternity compression garments do require a prescription from your doctor. Once we have your information, we can assist you in getting a prescription from your doctor’s office.

  7. How do I know what size I should order?
    Aeroflow Breastpumps makes it easy to get the right size! For maternity bands and postpartum recovery garments, we’ll ask for your pre-pregnancy pant size. For Compression socks, we'll need your shoe size. View our sizing charts here.

  8. Do I have a choice in garment style and color?
    Our maternity bands only come in one color. One less thing for moms to worry about! If you are getting a postpartum recovery garment, we will ask you to choose a style based on whether you had a natural delivery or C-section.


    Our compression socks, however, come in a variety of colors to suit your style!

  9. When do I wear maternity compression?
    Maternity bands and compression socks should be worn anytime from three to nine months during your pregnancy. Postpartum support garments are designed for one week to four months postpartum.

  10. Can I wear postpartum recovery garments under clothing?
    Yes, they are designed to be easily and discreetly worn under clothing, and are made with breathable fabric for ultimate comfort.

  11. How tight should my maternity compression feel?
    Compression garments are designed to be snug, but not painfully tight. Getting the right size will be critical in making sure your garments are providing maximum benefits.

Qualify Through Insurance

In 3 easy steps!

From breast pumps to maternity compression and postpartum recovery, discover the motherhood essentials covered by your insurance.

Due Date
First Name
Last Name
Date of Birth
Phone Number
State
Zip Code
Insurance Type Your insurance type is most frequently found at the top of your insurance card.
Member ID May also be known as ID #, Policy # or Subscriber ID #. This can be a combination of numbers or letters & numbers.
How did you hear about us?
  1. What is Materinity Compression?
    Maternity Compression garments are designed to provide expectant and new moms targeted support and relief from a variety of issues such as pregnancy discomfort, back pain, and swelling.


  2. What are the different types of Maternity Compression?
    Aeroflow Breastpumps offers three types of Maternity Compression garments:
    • Maternity Bands (sometimes called Belly Bands)
      • Relieves pressure on abdomen, hips, and pelvis. Use starting three months into your pregnancy.
    • Compression Socks
      • Can prevent swelling and promote blood circulation. Use starting at three months into your pregnancy.
    • Postpartum Recovery Garments
      • Stabilizes and supports loose and weak muscles. Available in both Natural Delivery and C-Section styles. Use after baby is born, up to four months postpartum.

  3. What are the benefits of Maternity Compression?
    The benefits of Maternity Compression vary depending on the garment, but include:
    • Maternity Bands
      • Designed to shift baby weight off the abdomen, hips and lower back to support the body's core.
      • Can help reduce sciatica.
      • Helps relieve the pressure that causes pregnancy-related pain or discomfort.
    • Compression Socks
      • Designed to expand with you during pregnancy.
      • Helps prevent swelling and discomfort in your legs and promote blood circulation.
      • Helps prevent and minimize the risk of varicose veins.
    • Postpartum Recovery Garments
      • Assists with postpartum recovery.
      • Relieves swelling and soreness.
      • Reduces c-section scar pain.
      • Improves mobility

  4. Is Maternity Compression the same as shapewear?
    No, unlike traditional shapewear, Maternity Compression garments provided by Aeroflow Breastpumps are specifically designed by healthcare professionals to provide real health benefits to expectant and new moms.


  5. Can I get Maternity Compression through insurance?
    Yes, depending on your coverage, insurance providers will cover maternity compression. The best way to find out if you qualify is to fill out our Qualify Through Insurance Form.

  6. Do I need a prescription from my doctor?
    Yes, maternity compression garments do require a prescription from your doctor. Once we have your information, we can assist you in getting a prescription from your doctor’s office.

  7. How do I know what size I should order?
    Aeroflow Breastpumps makes it easy to get the right size! For Maternity Bands and Postpartum Recovery Garments, we’ll ask for your pre-pregnancy pant size. For Compression socks, we'll need your shoe size. View our sizing charts here.

  8. Do I have a choice in garment style and color?
    Our Maternity Bands only come in one color. One less thing for moms to worry about! If you are getting a Postpartum Recovery Garment, we will ask you to choose a style based on whether you had a natural delivery or C-section.


    Our Compression Socks, however, come in a variety of colors to suit your style!

  9. When do I wear Maternity Compression?
    Maternity Bands and Compressions Socks should be worn anytime from three to nine months during your pregnancy. Postpartum Support Garments are designed for one week to four months postpartum.

  10. Can I wear Postpartum Recovery Garments under clothing?
    Yes, they are designed to be easily and discreetly worn under clothing, and are made with breathable fabric for ultimate comfort.

  11. How tight should my Maternity Compression feel?
    Compression garments are designed to be snug, but not painfully tight. Getting the right size will be critical in making sure your garments are providing maximum benefits.