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August 10, 2017
Raise your hand if you’ve ever encountered a little bit of difficulty navigating insurance. Sometimes it’s even a lot, right? As a new breastfeeding mama, that’s exactly where I found myself a few months ago. I first learned about Aeroflow last year from a podcast I listen to and I honestly thought, “why would anyone need that service when you can just call up your insurance and order the pump yourself?” It truly made no sense to me and I quickly forgot about Aeroflow because of course I wouldn’t need to use them. I could get my pump myself and I was sure it would be a breeze!
Fast forward to around the start of my 3rd trimester in early 2017. There was a lot of talk around new efforts to repeal the Affordable Care Act but I didn’t really worry until I noticed the provisions to support breastfeeding mothers, including insurance coverage of a breast pump, would potentially disappear. I decided to be proactive and order my breast pump early in case it would no longer be covered by the time our baby arrived. Simple enough, right?
I called up my insurance provider and breezily requested my breast pump. They then asked for my baby’s date of birth and I replied we weren’t expecting her until June or July but I’d like to go ahead and get my pump now. That’s when I was given a hard and fast no. Nope. Nada. No breast pump for me! Their policy stated I couldn’t order my breast pump until after my baby was born which was months away and who knows what would change in that time. I tried speaking to a manager but was given the same answer. I couldn’t imagine being in the postpartum haze and having to deal with insurance. Discouraged, I reached out to my veteran mama friends for help and that’s when they reminded me about Aeroflow. Yes, that same service I brushed off before was about to come to my rescue.
To be honest, I was still skeptical. It seemed too good to be true. But I went to the Aeroflow website, looked up my insurance provider, picked out my breast pump (I was happy to find they had my first choice the Spectra S2PLUS as an option) and filled out the online qualify form. One click of the submit button and I was done. I couldn’t believe how painless the process was and sure enough, about a week later, my pump arrived on the doorstep. You can call me converted! Now, if only they could deliver diapers and chocolate to my door…
Information provided in blogs should not be used as a substitute for medical care or consultation.
Phyllis Brasenell is a passionate advocate for mothers and babies and a first time mom herself. She's a social entrepreneur specializing in events that uplift and unite women in motherhood. Phyllis' current project is The Babymoon Retreat - a long weekend getaway for expecting couples with classes to prepare them for birth and beyond which you can find online and on Instagram or on Facebook.